App / Mobile
9a9977 handles your information with care and makes the full scope of this policy visible before any account step. Access to our platform and the protections described here depend on your local law and eligible regions.
When you open an account with us, we collect the information you submit directly — your name, contact details, and the payment method you choose to use, which may include Nagad or Bank Transfer. We also collect technical data generated during your session: device type, browser version, pages visited and interaction timestamps. This helps us keep your account secure and identify any unusual access patterns early. We do not sell your personal information to third parties. Data shared with payment processors — for example, when a Nagad transaction is initiated or a Bank Transfer is confirmed — is shared only to the extent needed to complete that transaction, and those processors operate under their own published data terms. Cookies and similar technologies run on our site to remember your session state, language preference and recently visited sections. You can adjust cookie permissions through the settings link in our site footer. Disabling certain cookies may affect how account pages load on your mobile browser. We retain account records for as long as your account remains active or as required under applicable rules in your region. If you close your account, we will describe the retention period and deletion process through our support route.
This policy applies to all interactions you have directly through 9a9977 — whether you are on a mobile browser or a desktop session. Some areas fall within scope; others do not. Review the four areas below to understand the boundary clearly before proceeding with any account action.
Data collected during login, registration and account settings updates falls within this policy. This includes the credentials you submit and the session log generated each time you sign in from a Bangladesh mobile connection.
When you initiate a Nagad payment or submit a Bank Transfer request, the transaction reference and amount are recorded on our side. That record is within scope. The payment processor's own handling of your wallet data falls under their separate terms.
Pages you visit, game categories you browse and any content you interact with on our platform are tracked at an aggregated level for site performance. Individual browsing records linked to your account are within scope and accessible on request.
Links to external sites, game studio interfaces supplied by our content providers, or wallet apps you open separately are outside this policy's scope. We cannot control what those services collect. Check their own privacy terms before proceeding.
You have real choices over the data held in your 9a9977 account, and we have built visible routes to help you act on them. Start inside your signed-in account area — your profile page shows the personal details we hold and lets you correct anything that is out of date. If your registered mobile number changes, update it there directly; this keeps your Nagad or Bank Transfer verification aligned with your current contact details. To see a record of your transaction history, open the wallet section of your account. Each deposit and withdrawal entry shows the method used, date and status. If a record appears incorrect, contact us through the support route described on the support page. We will review it against our logs and respond in writing. For questions about data retention, cookie preferences or account closure, the same support path applies — you do not need a separate channel.
Open the account profile page to see what personal data we hold. This includes your registered contact details and any payment method references linked to your wallet history.
Edit your name, mobile number or email directly in the account settings section. Changes take effect immediately and are reflected in any future transaction or contact records we generate.
If you want to know more about how a specific piece of your data is used, or if you believe a record is wrong, submit a written query through the support contact route. We respond in writing to all data queries.
For closure requests, data deletion queries or cookie preference changes, reach our support team through the published contact path. We will confirm the steps involved and any retention period that applies in your region.
If you have a question about this privacy policy — or want to act on one of the data rights described above — use the contact routes we have published on the site. We do not invent response windows here; check the support page for any published availability details.
Open the chat widget from any signed-in page to submit a privacy or data question directly. Your account is verified automatically when you are logged in, so we can locate your records without extra steps.
Send a written data query to the email address listed on our contact page. Include your registered mobile number or account reference so we can match your message to the correct account record.
The Help section inside your signed-in account includes articles on cookie settings, data access requests and account closure. Start there for self-serve answers before opening a support ticket.
Every policy area we describe here is backed by a visible account route or published support path — not just a statement. Here are the four core areas that matter most to your account security and data control.
We keep your account records for as long as your account is active or as required by applicable rules in your region. When you request closure, we confirm the retention period in writing through the support route before any deletion step begins.
Session and preference cookies run on all pages. The cookie settings link in the site footer lets you adjust which non-essential cookies are active. Changes apply from your next page load and persist across your browser sessions on that device.
Your login credentials and linked payment references — including any Nagad or Bank Transfer details — are stored under access controls that restrict staff to verified business purposes only. We do not display full payment identifiers on screen after a transaction is confirmed.
When we update this policy, we post a notice in the signed-in account area and update the revision date at the top of this page. Continuing to use your account after a change notice means you have seen the updated terms.
These are real questions about how we handle your data, what you can request and where to find the answers inside your account. If your question is not covered here, the support routes on our contact page are the next step.
We collect the name, contact number and payment method details you submit at registration. We also record technical session data — your device type, browser and the pages you visit. All of this is described in full in the details section of this policy.
We share data only where necessary — for example, passing a transaction reference to a Nagad or Bank Transfer processor to complete a deposit. We do not sell your data. Third-party processors operate under their own terms, which you should review separately.
Open your account profile page after signing in. Your registered details are shown there and can be edited directly. For transaction records, check the wallet section. If something looks wrong, contact us through live chat or email with your account reference.
Yes. Submit a deletion request through our support contact route. We will confirm what data is covered, note any retention period required under applicable rules in your region, and respond in writing before any deletion step is carried out.
Cookies keep your session active and remember your preferences — like language and recently visited sections. Non-essential cookies can be adjusted through the cookie settings link in the site footer. Turning off certain cookies may affect how account pages load on mobile.
Yes. We post a notice in your signed-in account area whenever this policy is updated and refresh the revision date on this page. Check this page periodically, especially after any notice appears in your account.